Subject: Re: customer wants to know why its taking so long
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Thu, 9 Jan 2020 17:27:57 -0700 (MST)

With regular exchanges, the unit has to be inspected by tech before it is set up to be exchanged, there are no tech notes on it so it may not have been looked at yet, I have sent it to lead tech to see where it is in processing. ALSO we're OOS on T1s so it wont be shipped until we get some. 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Friday, 10 January, 2020 05:53:03 
Subject: Re: customer wants to know why its taking so long 

flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 10 January, 2020 04:00:14 
Subject: customer wants to know why its taking so long 

RA156914 
C2499946 Tara Wentz 
PENDING RECEIPT 
received in warehouse on 01/02/2020 

it is still showing pending receipt. chat customer... 

fyi there are two RA