Subject: Re: 01/06/2020 pending cases
From: Rosette Modiri <[email-masked]>
To: Saifullah Kar <[email-masked]>
Date: Mon, 6 Jan 2020 18:01:48 -0700 (MST)

CASE1418664 : flagged 

From: "Saifullah Kar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, January 6, 2020 10:02:42 PM 
Subject: 01/06/2020 pending cases 

1) CASE1383560-- Customer had a claim " We're attempting to verify the package location. / Claim issue" In ups. Now UPs has said him to contact us for further query. Pics attached SO1366351. 
2) SO1410440-- please see why this so has not been processed? 

3) CASE1407047-- customer wants a loaner bike, he wants to send the unit for repair. strongly insisting. escalate. 

4) CASE1413746-- customer received a scooter with damage( SO1395077) pics attached. 

5) CASE1418664- customer wants a replacement, he does not want to wait so so long. 

6) CASE1419287-- please see the pics attache and confirm whether this will be paid one.( customer purchased this for $128, he will ave to pay around $70. Please confirm this with us team