Subject: Re: No Invoice - need approval for RA
From: Rosette Modiri <[email-masked]>
To: sumit prajapati <[email-masked]>
Date: Mon, 6 Jan 2020 11:21:25 -0700 (MST)

Please investiagte with the customer for the reason why they don't have POP and check if this was a gift or not. 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, January 6, 2020 11:43:50 PM 
Subject: Re: No Invoice - need approval for RA 

Is there any update for this case? 

From: "Sumit Prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 5 January, 2020 01:07:17 
Subject: Re: No Invoice - need approval for RA 

The customer never mentioned that it is a gift. He told that The customer service representative told me that would work since I don’t have a receipt 

From: "Rosette Modiri" <[email-masked]> 
To: "sumit prajapati" <[email-masked]> 
Sent: Sunday, January 5, 2020 1:00:47 AM 
Subject: Re: No Invoice - need approval for RA 

is it a gift? 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 5 January, 2020 00:38:44 
Subject: No Invoice - need approval for RA 

Hi, 

The customer has no receipt for the purchase, wants the unit to be repaired. 

case: CASE1414229