Subject: escalated
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 3 Jan 2020 06:57:41 -0700 (MST)

CASE1410730 - Refund has been processed but the customer doesn't want it. He wants a new unit and expecting call, this is his number - (440) 812-2769.