Subject: Fwd: monday
From: Saifullah Kar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 3 Jan 2020 06:02:52 -0700 (MST)

CASE1407494-- NOTHING HAS HAPPENED ON THIS CASE. 

From: "Saifullah Kar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, December 31, 2019 4:36:37 PM 
Subject: Re: monday 

CUstomer has already provide the contact number in the messages , 832-622-2597. 

From: "Rosette Modiri" <[email-masked]> 
To: "Saifullah Kar" <[email-masked]> 
Sent: Monday, 30 December, 2019 21:33:01 
Subject: Re: monday 

CASE1407494 : UPS DAMAGE CLAIM IS NEEDED. Please get the customer phone number and flag to me 

From: "Saifullah Kar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 30 December, 2019 20:14:51 
Subject: monday 

1) CASE1407494- customer has sent the pics purchased from us. should we go for ups damage or any thing else. scratched part and unit not working. 

2) CASE1413609- customer received a unit purchased from walmart. does not have receipt. rubber pad fell off unit does not work. 

3) CASE1414717- customer received a unit with broken wire. pics attached of box, unit and number also. 

4) CASE1413610- should i go with charger or repair. status of lights are: