Subject: Re: exchange approval
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 3 Jan 2020 05:49:38 -0700 (MST)

Customer already spoke to someone few days ago and is waiting for the Return Authorisation form as was promised 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Friday, 3 January, 2020 01:18:39 
Subject: Re: exchange approval 

Recalibration won't really fix that. Usually that is caused by a physical object in the hoverboard. Check to see if any screws are missing from the bottom. Otherwise, call the unit for a refund, tech will repair or replace. 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 3 January, 2020 00:51:37 
Subject: exchange approval 

C2500269 Joe Constantino 
Joe Constantino 

Hooverboard is making a funny rattling sound. Seems something is loose in the middle or the wheels. Our other Swagtron does not do this 
said he spoke to someone few days ago but he never received the Return Authorisation form