Subject: Re: Escalated case
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Thu, 2 Jan 2020 13:54:05 -0700 (MST)

please forward me the requested info 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 3 January, 2020 02:19:23 
Subject: Escalated case 

CASE1407807 - Burning smell comes whenever you try to charge the battery. He has provided all the details.