Subject: Re: sunday cases of agents
From: Rosette Modiri <[email-masked]>
To: Saifullah Kar <[email-masked]>
Date: Tue, 31 Dec 2019 10:23:27 -0700 (MST)

CASE1413630 : Please advise the customer if they would like to send this unit for repair, tech will fix the damage parts as the deadline to open ups damage claim has passed. unit was delivered on 12/19/2019 

From: "Saifullah Kar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 30 December, 2019 00:53:52 
Subject: sunday cases of agents 

1) CASE1413630-- ups damage claim. Kindly look into the following case. The customer received SwagTron product in a damaged box. He sent us all the photos and his phone numbe 

2) 
CASE1412322 

Customer is not confirmed about the unit model number and has attached the images of the unit and we asked for the receipt of the unit and customer has no receipt and want the charger of the unit. 
3) 
CASE1412764 

Customer is facing the issue in adjusting the handle bar we told him to unscrew the handle but the customer is saying that he has placed the handle correctly and now the grip is not getting budge according to his statement. Please confirm us what to do in the case(purchased from us) 
4)