Subject: Re: Escalation
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Mon, 30 Dec 2019 18:35:14 -0700 (MST)

RA156225: this unit got delivered today itself at 3:11 pm so probably it'll reflect after few hours on our system. 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 31 December, 2019 02:50:13 
Subject: Escalation 

[email-masked] 
RA156225 he received a damaged product and says he sent his damaged unit and it has been delivered. but it is not reflecting in our system and wants a new bike to be shipped today. wants expedition. 

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[email-masked] - she has problem in her unit, she says she bought from us last year, but do not have any receipt. how to find out she bought from us?