Subject: Escalation
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 30 Dec 2019 14:20:13 -0700 (MST)

[email-masked] 
RA156225 he received a damaged product and says he sent his damaged unit and it has been delivered. but it is not reflecting in our system and wants a new bike to be shipped today. wants expedition. 

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[email-masked] - she has problem in her unit, she says she bought from us last year, but do not have any receipt. how to find out she bought from us?