Subject: Re: IMPORTANT UPDATE
From: Rosette Modiri <[email-masked]>
To: Swagtron <[email-masked]>
Date: Mon, 30 Dec 2019 14:18:03 -0700 (MST)

Hi Team, 

Just a reminder, please do not close RAs. The only time a RA should be closed is if it is made by mistake/is a duplicate. If you do need to close a RA please make sure to notate why you are closing it. 

For example, please find the attachment. 

Kind Regards, 
Rosette 

From: "Rosette Modiri" <[email-masked]> 
To: "Swagtron" <[email-masked]> 
Sent: Tuesday, 31 December, 2019 02:45:59 
Subject: IMPORTANT UPDATE 

Hi Team, 

Just a reminder, please do not close RAs. The only time a RA should be closed is if it is made by mistake/is a duplicate. If you do need to close a RA please make sure to notate why you are closing it. 

For example, please find the attachement. 

Kind Regards, 
Rosette