Subject: Re: Paid for 2 days delivery, and delivered in 5 days
From: Rosette Modiri <[email-masked]>
To: sumit prajapati <[email-masked]>
Date: Mon, 30 Dec 2019 10:10:00 -0700 (MST)

Sorry we can't refund this, They placed the order on a Saturday and the order would not have been processed until Monday at the earliest. 

From: "Rosette Modiri" <[email-masked]> 
To: "sumit prajapati" <[email-masked]> 
Sent: Monday, 30 December, 2019 22:27:49 
Subject: Re: Paid for 2 days delivery, and delivered in 5 days 

flagged 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 30 December, 2019 22:08:37 
Subject: Paid for 2 days delivery, and delivered in 5 days 

Hi, 

The customer paid 129$ for shipping, hoping delivery within 2 days but delivered on the 5th day. The customer wants a refund of the shipping cost. 
Case: CASE1416024