Subject: Paid for 2 days delivery, and delivered in 5 days
From: Sumit Prajapati <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 30 Dec 2019 09:38:37 -0700 (MST)

Hi, 

The customer paid 129$ for shipping, hoping delivery within 2 days but delivered on the 5th day. The customer wants a refund of the shipping cost. 
Case: CASE1416024