Subject: Re: Refund delayed after return
From: Rosette Modiri <[email-masked]>
To: sumit prajapati <[email-masked]>
Date: Sun, 29 Dec 2019 14:34:05 -0700 (MST)

Hi Sumit, 

I can see the unit got delivered on 12/19/2019 as per ups TN but this has never been updated in the system , this might be the reason why customer hasn't been paid. 

I've forwarded the case to client , who will look into it. 

Regards, 
Rosette 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 30 December, 2019 01:44:10 
Subject: Refund delayed after return 

Hi, 

The customer returned the unit for refund on Nov. 22nd, still did not get the refund. 
case: CASE1415512