Subject: Charger got fire
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 28 Dec 2019 17:41:12 -0700 (MST)

CASE1414096 

have had Swagboard T881 Twist Remix for 1 week for my child’s Christmas gift and the charger almost caused an electrical fire. 
Unplugged immediately. Please advise on the replacement of charger and time of wait for a replacement. 

I have asked him 6 questions, I am waiting for his reply.