Subject: Re: screw needed
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Fri, 27 Dec 2019 16:31:30 -0700 (MST)

If they are out of warranty, I would prefer that they pay for the screw, but it is also a part that is not worth arguing over; if they push back, we can make it a one-time courtesy. 

Please try to inform customer to pay first 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 28 December, 2019 01:16:12 
Subject: Re: screw needed 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Saturday, December 28, 2019 12:23:29 AM 
Subject: Re: screw needed 

can you please get the model of the screw here? before we ask for the courtesy part 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 27 December, 2019 08:12:15 
Subject: screw needed 

C2134765 Joe Haden 

customer is out of warranty 12/19/2018 
wants just a screw..can we provide courtesypart