Subject: Re: Customer wants full refund against return
From: Rosette Modiri <[email-masked]>
To: sumit prajapati <[email-masked]>
Date: Thu, 26 Dec 2019 19:57:53 -0700 (MST)

Go ahead with refund and make sure to mention on the RA that the unit came damaged and provide the free RSL 

From: "Rosette Modiri" <[email-masked]> 
To: "sumit prajapati" <[email-masked]> 
Sent: Friday, 27 December, 2019 07:55:24 
Subject: Re: Customer wants full refund against return 

flagged 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 26 December, 2019 01:23:00 
Subject: Customer wants full refund against return 

Hi, 

The customer wants full refund against returning the product. 
Case: CASE1412528