Subject: Replacement or refund
From: Nazmul <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 26 Dec 2019 14:40:46 -0700 (MST)

Hi Rosette, 

Customer wants either replacement or refund 

SO- SO1384772 

Issue- the back tire does not spin freely as it is rubbing against something and can't get the thing to get into 2nd gear 

Name- Susan Carmichael 

Regards, 

Nazmul.