Subject: CUstomer want either advance replacement or refund
From: Nazmul <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 26 Dec 2019 14:01:58 -0700 (MST)

HI Rosette, 

Customer's unit is not turning on and asking for replacement or refund 

Customer wants a callback. 

SO number- SO1402938 

Name- Robert Gennet 

Phone number-917-279-6953 

Regards, 

Nazmul.