Subject: Important
From: Piyush Kumar <[email-masked]>
To: Swagtron <[email-masked]>, Sumit Prajapati <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Mon, 23 Dec 2019 13:47:31 -0700 (MST)

Hi Team, 

We need to be very careful creating RAs when choosing the action, we need to know if it's in for warranty repair or due to damage from shipping. Some will be easily resolved by repairing the unit other will need us to open a claim. 

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Regards, 
Piyush Kumar 
Live Salesman