Subject: Re: Case
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Sat, 21 Dec 2019 10:50:36 -0700 (MST)

flagged 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 21 December, 2019 20:39:53 
Subject: Case 

CASE1410626 - Customer originally bought black but had an issue so he sent it back as we promised him adv replacement but we had only silver at that time. Now the silver one is in transit but he sees black are available, so he wants a black one now.