Subject: Case to be solved
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 19 Dec 2019 12:15:47 -0700 (MST)

The customer received scratched units. wants to replace 

CASE1407265 - Please provide me with return shipping labels and also tell me how quickly you will send me another bike back? 
Or is it possible you sent 2 New ones and I will send you these? 
These are Christmas gifts