Subject: Important REMINDER
From: Rosette Modiri <[email-masked]>
To: Swagtron <[email-masked]>
Date: Wed, 18 Dec 2019 18:08:33 -0700 (MST)

Hi Team, 

FYI, do not create SO from RMA requests. Do not press the 'CREATE SO' button on those. If you need to make an SO, go to the Lead/Customer page and make it from there. 

Regards, 
Rosette