Subject: Re: Ordered A received B
From: Rosette Modiri <[email-masked]>
To: sumit prajapati <[email-masked]>
Date: Sat, 14 Dec 2019 14:00:24 -0700 (MST)

As per NS the customer purchased T882 but as per customer they had purchased SWAGBOARD TWIST. 

Please advise the customer to provide us any pic showing they had purchased SWAGBOARD TWIST. 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 15 December, 2019 00:23:10 
Subject: Ordered A received B 

Hi, 

The customer had ordered " KIDS LITHIUM-FREE HOVERBOARD, SWAGBOARD TWIST " but received " Swagtron swagboard T882 flux hoverboard, black ". The customer had issue with lbs's deference. Customer paid 139.99 US$. 
case id : CASE1406260 

Sale order : SO1393102 

Please look into this.