Subject: Re: pending cases
From: Saifullah Kar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 14 Dec 2019 06:31:53 -0700 (MST)

CASE1401285-- Customer has been told that he needs to pay the difference. I have offered him swagger 3 pro white()currently available) 

From: "Rosette Modiri" <[email-masked]> 
To: "Saifullah Kar" <[email-masked]> 
Sent: Thursday, 12 December, 2019 05:20:19 
Subject: Re: pending cases 

CASE1401285 : Please check the price of the swag 3, and inform the customer that they'll pay the difference, you'll forward the case to your manager and then, we'll let them know. 

From: "Saifullah Kar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 11 December, 2019 21:30:29 
Subject: pending cases 

1) RA153434-- customer has send the unit to us. According to ups we have received the unit but he has not been exchanged 

2) CASE1401151-- rts needs to be done customer wants to cancel it. 

4) SO1393408--customer wants to cancel the order. it is currently in shipment. 

5) CASE1403989-- Customer can not unfold the scooter and thinks box is used one. 

6) CASE1401147-- can i create a exchange of electronic lock. Customer has attache pics also says not working. 

7) CASE1401285-- customer received the swagger 2 after repair still has the sam problem, now wants to upgrade to swagger 3. 

8) CASE1403937-- should i create a exchange in this case customer received a bike and t was damaged pics attached. 

9)