Subject: Re: pending cases
From: Saifullah Kar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 14 Dec 2019 06:19:15 -0700 (MST)

CASE1401147-- customer received this via usps. SO I gues there would not be any box, in the picture their is a envelope. 

From: "Rosette Modiri" <[email-masked]> 
To: "Saifullah Kar" <[email-masked]> 
Sent: Thursday, 12 December, 2019 05:18:15 
Subject: Re: pending cases 

CASE1401147 : please get the pick of the box as well here. 

From: "Saifullah Kar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 11 December, 2019 21:30:29 
Subject: pending cases 

1) RA153434-- customer has send the unit to us. According to ups we have received the unit but he has not been exchanged 

2) CASE1401151-- rts needs to be done customer wants to cancel it. 

4) SO1393408--customer wants to cancel the order. it is currently in shipment. 

5) CASE1403989-- Customer can not unfold the scooter and thinks box is used one. 

6) CASE1401147-- can i create a exchange of electronic lock. Customer has attache pics also says not working. 

7) CASE1401285-- customer received the swagger 2 after repair still has the sam problem, now wants to upgrade to swagger 3. 

8) CASE1403937-- should i create a exchange in this case customer received a bike and t was damaged pics attached. 

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