Subject: FW: [OLS COMMS] - Standard - Account Recovery - New Blurb
From: Brian Sexton <[email-masked]>
To: Team Lead <[email-masked]>
Cc: Ricardo Fernandes <[email-masked]>
Date: Thu, 12 Dec 2019 17:04:20 +0000

FYI

From: Ricardo Fernandes
Sent: Thursday 12 December 2019 16:57
To: CSLeads <[email-masked]>
Cc: Rafael Contreras <[email-masked]>; Jessie Chen <[email-masked]>
Subject: [OLS COMMS] - Standard - Account Recovery - New Blurb
Importance: High

Hi all,

Please note that COMMS have been sent out to all CF agents regarding  the New Blurb that has been created in order to reply to a customer´s query related to an Account Recovery issue when the details provided in the form do not match with the details in the system.

Please remind your agents to mark the COMMs as complete at their earliest convenience.

Kind regards.

​Ricardo Fernandes

Training Team Agent