Subject: Re: 12/11/2019 esclated case
From: Rosette Modiri <[email-masked]>
To: Saifullah Kar <[email-masked]>
Date: Wed, 11 Dec 2019 18:16:58 -0700 (MST)

flagged. 

From: "Saifullah Kar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 10 December, 2019 21:26:30 
Subject: 12/11/2019 esclated case 

1) SO1394177-- Customer has purchased wrong protection plan He purchased protection plan $300- $399. He wanted to purchase Below $299 PROTECTION PLAN.He wants to correct it and get the remaining money credited to his account. 

2) CASE1402460-- Customer says that the lefy handle of grey scooter does not allign propely. He has attached images of two scooters and the blue one according to him is perfectly alligned. What should be done in this case?