Subject: Re: customer is threatening bad review
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Wed, 11 Dec 2019 10:52:44 -0700 (MST)

no, we do not offer one time courtesy with water damage 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Tuesday, 10 December, 2019 07:00:23 
Subject: Re: customer is threatening bad review 

flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 10 December, 2019 03:11:34 
Subject: customer is threatening bad review 

Flag this case earlier to piyush- to see if we can provide one time courtesy repair ---- was told to wait.by client ..... 

Send it back to me. I am going to absolutely crush your product on line. A product that gets water damage having been exposed to some light rain and tire falls apart after 6 months of light use if unacceptable. I will use google, amazon and twitter to share my story. 
CASE1395010 
[ https://277620.app.netsuite.com/app/common/entity/entity.nl?id=47972232 | C2451320 Jason Pett ] ------------- 

repair was sent for free repair but technicians said it is water damage ... they provided pic.