Subject: 12/11/2019 esclated case
From: Saifullah Kar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 10 Dec 2019 08:56:30 -0700 (MST)

1) SO1394177-- Customer has purchased wrong protection plan He purchased protection plan $300- $399. He wanted to purchase Below $299 PROTECTION PLAN.He wants to correct it and get the remaining money credited to his account. 

2) CASE1402460-- Customer says that the lefy handle of grey scooter does not allign propely. He has attached images of two scooters and the blue one according to him is perfectly alligned. What should be done in this case?