Subject: Status warning
From: Parvez Alam <[email-masked]>
To: Rahul Kapoor <[email-masked]>, Malobika Purkayastha <[email-masked]>, Nathan <[email-masked]>, Marcus Manebaye <[email-masked]>, Jorge Mendoza <[email-masked]>, zacarias zuzi <[email-masked]>, Matondo Blessing <[email-masked]>, Pedro Rodrigues <[email-masked]>
Cc: Team Lead <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Tue, 10 Dec 2019 07:04:22 -0700 (MST)

Hi Team, 

Despite of several sessions regarding the status, there are still some agents who are abusing it. Please be informed that going forward all these data will be sent to Ashish to take necessary action. 

AgentName 	AgentStatus 	Sum of Duration (min) 
rahul.kapoor 	Break 	94 
malobika.purkayastha 	Break 	88 
nathan.mbwata 	Break 	83 
marcus.manebaye 	Break 	71 
jorge.mendoza 	Break 	67 

	

AgentName 	AgentStatus 	Sum of Duration (min) 
rahul.kapoor 	Emails 	225 
zacarias.zzui 	Emails 	51 
matondo.blessing 	Emails 	17 
pedro.rodrigues 	Emails 	12 

	

	

AgentName 	AgentStatus 	Sum of Duration (min) 
marcus.manebaye 	Meeting 	10 

Kind Regards 
Parvez Khan