Subject: Re: Need help in this case
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Sun, 8 Dec 2019 15:40:05 -0700 (MST)

Update from Ryan: 

As far as I am able to tell, looking at the T6 in our office, the customer will have to unscrew the ends on either side of the wheel, and then he should be able to get the fork on. 

Please tell the customer to try this. 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Monday, 9 December, 2019 03:45:01 
Subject: Re: Need help in this case 

flagged 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 8 December, 2019 04:27:07 
Subject: Need help in this case 

[ https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=76325635 | https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=76325635 ] 
CASE1397580 - he said he received his bike and cannot assemble it, angle forks are too narrow to fix and fit the tire.