From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Sat, 7 Dec 2019 10:29:27 -0700 (MST)

As most of you may already be aware, our newer SG-5 inventory comes with front and rear hard rubber tires and does not include a phone mount. They each come with a Quick Start Guide instead of a User Manual, and the guide states that the warranty is 90 days instead of one year. There has been some confusion surrounding this matter, and we were able to get clarification today. 
SG-5 = 1 year warranty 
SG-5T (SG-5 + TL-400 bundle) = 90 day warranty 
These SG-5 units are going to be transitioned into "SG-5T" units. Until then, a SG-5 purchase would still come with a 1-year warranty despite what the QSG says. When transitioned to SG-5T, the scooter will remain the same, but a TL-400 bike/scooter lock will also be included inside the package. The TL-400 locks will be reboxed into a plain box with no mention of the Bluetooth/app feature, and we will not be advertising that feature online. This is to minimize inquiries/requests surrounding the app, which has been problematic. For those who do discover the app, pls assist as requested. The SG-5T will have new listings online, so the proof of purchase will tell us if it is this version.