Subject: Re: for approval
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Sat, 7 Dec 2019 09:20:15 -0700 (MST)

CASE1388100 it sounds like the unit was being heavily used. What kind of terrain where they riding on? The tire should not have been used up in 2 days already. 

The rear tire is hard honey comb tire so it should not have been broken. 

Please investigate this with the customer first 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Thursday, 5 December, 2019 02:10:15 
Subject: Re: for approval 

flagged 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 4 December, 2019 23:21:27 
Subject: for approval 

CASE1388100 - customer said he received wheel n rim but it got broke after 2 days. he wanted to buy but now refused to but and angry. 

[ https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=75914154 | https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=75914154 ]