Subject: Re: no charging port
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Fri, 6 Dec 2019 18:49:03 -0700 (MST)

Please UPS damage claim needs to be raised here, but we need the picture of the box to check if it got damage as well. 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 7 December, 2019 06:58:11 
Subject: no charging port 

CASE1397783 
Order help C2507519 Christy Curry 

=== picture attach 

The bike was the only thing in the box and can’t seem to access charging cable, foot rests, etc. The box in the middle of the unit does not look like the box in the picture shown in the user manual. Both sides of the box is a flat surface and don’t have an access panel to open the box. Also the rubber cap I. The kickstand was broken when it arrived.