Subject: 12/06/2019 pending cases
From: Saifullah Kar <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 6 Dec 2019 08:57:47 -0700 (MST)

1) Customer has send the unit two times now. He still faces the same issue. Can I go for exchange, CASE1378372 

2)Customer had cancelled the order, so the unit was send back to us by ups. We received the unit on 12/04/2019 (accrdng to ups) But customer wants the unit back now. CASE1394132 

3) [ https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=76352281 | https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=76352281 ] --customer agreed to change the color of swagger 5 to silver and send that to him.