Subject: RE: Cases required to be reassigned
From: Meghan Flanagan <[email-masked]>
To: Karanjeet Singh <[email-masked]>, Parvez Alam <[email-masked]>
Cc: Rajdeep Pooni <[email-masked]>, Katherina Westner <[email-masked]>, Team Lead <[email-masked]>, Jessie Tang <[email-masked]>, Majbritt Dietrich <[email-masked]>, Siddharth Taneja <[email-masked]>
Date: Wed, 4 Dec 2019 09:31:43 +0000

Hi Karanjeet,

Can you reply with the email change and I will do this for you ?

Thanks,
Meghan

From: Karanjeet Singh <[email-masked]>
Sent: 04 December 2019 09:03
To: Parvez Alam <[email-masked]>
Cc: Rajdeep Pooni <[email-masked]>; Katherina Westner <[email-masked]>; Team Lead <[email-masked]>; Jessie Tang <[email-masked]>; Majbritt Dietrich <[email-masked]>; Meghan Flanagan <[email-masked]>; Siddharth Taneja <[email-masked]>
Subject: Re: Cases required to be reassigned
Importance: High

Hi All,

The case is still in my follow up's and i am still awaiting updates on it.

Can you please request the change so that i can action the case.

Thank you for your co-operation.

Kind Regards,
Karanjeet Singh
________________________________
From: "Karanjeet Singh" <[email-masked]<mailto:[email-masked]>>
To: "Parvez Alam" <[email-masked]<mailto:[email-masked]>>
Cc: "Rajdeep Pooni" <[email-masked]<mailto:[email-masked]>>, "Katherina Westner" <[email-masked]<mailto:[email-masked]>>, "Team Lead" <[email-masked]<mailto:[email-masked]>>, "Jessie Tang" <[email-masked]<mailto:[email-masked]>>, "Majbritt Dietrich" <[email-masked]<mailto:[email-masked]>>, "Meghan Flanagan" <[email-masked]<mailto:[email-masked]>>, "Siddharth Taneja" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 2 December, 2019 15:46:42
Subject: Re: Cases required to be reassigned

Hi All,

I have taken the ownership of the case, but the email change is not done till yet, so I am following up the case till this is done and will action when the changes will be there on the transaction.

Thank you for your consideraion.

Kind Regards,
Karanjeet Singh
________________________________
From: "Siddharth Taneja" <[email-masked]<mailto:[email-masked]>>
To: "Parvez Alam" <[email-masked]<mailto:[email-masked]>>
Cc: "Karanjeet Singh" <[email-masked]<mailto:[email-masked]>>, "Rajdeep Pooni" <[email-masked]<mailto:[email-masked]>>, "Katherina Westner" <[email-masked]<mailto:[email-masked]>>, "Team Lead" <[email-masked]<mailto:[email-masked]>>, "Jessie Tang" <[email-masked]<mailto:[email-masked]>>, "Majbritt Dietrich" <[email-masked]<mailto:[email-masked]>>, "Meghan Flanagan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 2 December, 2019 15:24:59
Subject: Re: Cases required to be reassigned

Hi,

I have taken the ownership and the case is on follow up as the buyer did not pick up the phone.

Kind Regards,
Siddharth.

________________________________
From: "Parvez Alam" <[email-masked]<mailto:[email-masked]>>
To: "Karanjeet Singh" <[email-masked]<mailto:[email-masked]>>, "Rajdeep Pooni" <[email-masked]<mailto:[email-masked]>>, "Siddharth Taneja" <[email-masked]<mailto:[email-masked]>>, "Katherina Westner" <[email-masked]<mailto:[email-masked]>>
Cc: "Team Lead" <[email-masked]<mailto:[email-masked]>>, "jessie tang" <[email-masked]<mailto:[email-masked]>>, "Majbritt Dietrich" <[email-masked]<mailto:[email-masked]>>, "Meghan Flanagan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 2 December, 2019 14:44:42
Subject: Fwd: Cases required to be reassigned

Hi Team,

Can you please work on the below cases and reply all once done:

21467985 - Karanjeet

23494885 - Siddharth

23474298 - Katherina

23477248 - Rajdeep

Kind Regards
Parvez Khan

________________________________
From: "Meghan Flanagan" <[email-masked]<mailto:[email-masked]>>
To: "jessie tang" <[email-masked]<mailto:[email-masked]>>, "Team Lead" <[email-masked]<mailto:[email-masked]>>
Cc: "Majbritt Dietrich" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 2 December, 2019 13:59:45
Subject: RE: Cases required to be reassigned

Hi @Team Lead<mailto:[email-masked]>,

Can you please help assign the below DE cases ? For any cases that require email changes etc just let me know.

21467985
23494885
23474298
23477248

Thanks,
Meghan

From: Jessie Tang <[email-masked]<mailto:[email-masked]>>
Sent: 02 December 2019 08:27
To: Meghan Flanagan <[email-masked]<mailto:[email-masked]>>
Cc: Majbritt Dietrich <[email-masked]<mailto:[email-masked]>>
Subject: RE: Cases required to be reassigned

@Meghan Flanagan<mailto:[email-masked]> could you please help to have a DE agent to take over the following?

From: Majbritt Dietrich
Sent: 01 December 2019 19:02
To: Jessie Tang <[email-masked]<mailto:[email-masked]>>
Subject: Cases required to be reassigned

Hi Jessie,

Could following cases be reassigned please:

21467985  - Buyer's emails bouncing, no access to account, e-ticket purchased. Asked TL Bridgette to change email address. DE agent required to be assigned to resend buyer's emails once email address changed.
23494885 - Buyer needs to be called with instructions on how to change their email address in their account as they have access.
23474298  - Emails bouncing, buyer needs to be called.
23477248  - Agent to follow up to ensure tickets are delivered

Thanks,
Majbritt