Subject: accident
From: Pankaj Thapliyal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 3 Dec 2019 15:06:03 -0700 (MST)

CASE1394711 

    1. 

Customer’s name Diana Demidkin 

    2. 

Customer’s email address [email-masked] 

    3. 

Customer’s home address Diana Demidkin 3619 Bedford Ave 6A Brooklyn NY 11210 United States 

    4. 

Best contact phone number 3475175579 

    5. 

Product make and model Swagtron Swagboard Twist T881 
    6. 

Brief Description of what happened 

we bought Swagtron Swagboard Twist T881 from Amazon on June 10th and barely used it, maybe 5 or 6 times. On 11/26/2019 we plugged it to charge it but swagboard suddenly becomes very hot, smells like rotten eggs and some liquid comes out from it. We unplugged it from charger. And let the swagboard to cool down. Right now its not functioning and we afraid to charge it again. 

    7. 

Proof of purchase Amazone