Subject: coupon discount
From: Pankaj Thapliyal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 2 Dec 2019 11:55:40 -0700 (MST)

Customer wants the 10% discount as he says " the order form never had a Place to add the coupon code of Shop2019". 

CASE1393373 

SO1383721 

amount paid: 329.98 

refund: 32.99 (10% off)