Subject: RA submission under Patrick Redmond/Nancy Redmond
From: Rosette Modiri <[email-masked]>
To: Swagtron <[email-masked]>
Date: Mon, 2 Dec 2019 10:42:15 -0700 (MST)

Hi Team, 

Friendly reminder: If you come across an RA Submission under Patrick Redmond/Nancy Redmond email [email-masked], these are not to be approved as warranty repairs. All submissions would be considered as PAID REPAIRS as customer rents these bikes out and sends them to us when defective and needing repairs. 

We are also not to provide RSL's for this customer. 

RA's RA154163 & RA153768 have been changed to paid repair. 

Thank you. 

Kind Regards, 
Rosette