Subject: Fwd: TID: 22964322 - Event: Hertha Berlin vs Borussia Dortmund - Date: 30/11/2019 - Buyer: Christian Kliche - Issue: Buyer never received his tickets.
From: Ritesh Sinha <[email-masked]>
To: Rahul Kapoor <[email-masked]>
Cc: Meghan Flanagan <[email-masked]>, Borja otsoa <[email-masked]>, [email-masked], Team Lead <[email-masked]>
Date: Mon, 2 Dec 2019 10:01:17 -0700 (MST)

Hi Rahul, 

Please work on this case. 

Thanks, 
Ritesh Sinha 

From: "Meghan Flanagan" <[email-masked]> 
To: "Jessie Tang" <[email-masked]>, "Alex Purcell" <[email-masked]>, "Team Lead" <[email-masked]> 
Cc: "Borja otsoa" <[email-masked]> 
Sent: Monday, 2 December, 2019 22:15:09 
Subject: RE: TID: 22964322 - Event: Hertha Berlin vs Borussia Dortmund - Date: 30/11/2019 - Buyer: Christian Kliche - Issue: Buyer never received his tickets. 

Hi [ mailto:[email-masked] | 
@Team Lead ] , 

Can you please assign a DE agent here ? 

Thanks, 

Meghan 

From: Jessie Tang <[email-masked]> 
Sent: 02 December 2019 16:43 
To: Alex Purcell <[email-masked]>; Meghan Flanagan <[email-masked]> 
Cc: Borja Otsoa <[email-masked]> 
Subject: RE: TID: 22964322 - Event: Hertha Berlin vs Borussia Dortmund - Date: 30/11/2019 - Buyer: Christian Kliche - Issue: Buyer never received his tickets. 

[ mailto:[email-masked] | @Meghan Flanagan ] could a DE agent help here? 

From: Alex Purcell 
Sent: 02 December 2019 15:26 
To: Jessie Tang < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Borja Otsoa < [ mailto:[email-masked] | [email-masked] ] > 
Subject: TID: 22964322 - Event: Hertha Berlin vs Borussia Dortmund - Date: 30/11/2019 - Buyer: Christian Kliche - Issue: Buyer never received his tickets. 

Hi Jessie, 

Clearing out form GDPR Queue. Could you assign German speaking CF agent to handle case. 

    * Buyer says he never received tickets and now wants refund. 
    * Event passed 2 days ago. 
    * Seller shipped in time MSBD 20/11/2019 22:59 Seller shipped on 20/11/2019 17:26 
    * However TN 1Z0719EA6892028831 shows tickets are still in transit. 

Thank you 

Kind regards 

Alex