Subject: RE: TID: 22964322 - Event: Hertha Berlin vs Borussia Dortmund - Date: 30/11/2019 - Buyer: Christian Kliche - Issue: Buyer never received his tickets.
From: Meghan Flanagan <[email-masked]>
To: Jessie Tang <[email-masked]>, Alex Purcell <[email-masked]>, Team Lead <[email-masked]>
Cc: Borja Otsoa <[email-masked]>
Date: Mon, 2 Dec 2019 16:45:09 +0000

Hi @Team Lead<mailto:[email-masked]>,

Can you please assign a DE agent here ?

Thanks,
Meghan

From: Jessie Tang <[email-masked]>
Sent: 02 December 2019 16:43
To: Alex Purcell <[email-masked]>; Meghan Flanagan <[email-masked]>
Cc: Borja Otsoa <[email-masked]>
Subject: RE: TID: 22964322 - Event: Hertha Berlin vs Borussia Dortmund - Date: 30/11/2019 - Buyer: Christian Kliche - Issue: Buyer never received his tickets.

@Meghan Flanagan<mailto:[email-masked]> could a DE agent help here?

From: Alex Purcell
Sent: 02 December 2019 15:26
To: Jessie Tang <[email-masked]<mailto:[email-masked]>>
Cc: Borja Otsoa <[email-masked]<mailto:[email-masked]>>
Subject: TID: 22964322 - Event: Hertha Berlin vs Borussia Dortmund - Date: 30/11/2019 - Buyer: Christian Kliche - Issue: Buyer never received his tickets.

Hi Jessie,

Clearing out form GDPR Queue. Could you assign German speaking CF agent to handle case.

  *   Buyer says he never received tickets and now wants refund.
  *   Event passed 2 days ago.
  *   Seller shipped in time MSBD 20/11/2019 22:59 Seller shipped on 20/11/2019 17:26
  *   However TN 1Z0719EA6892028831 shows tickets are still in transit.
Thank you

Kind regards
Alex