Subject: RE: Cases required to be reassigned
From: Meghan Flanagan <[email-masked]>
To: Jessie Tang <[email-masked]>, Team Lead <[email-masked]>
Cc: Majbritt Dietrich <[email-masked]>
Date: Mon, 2 Dec 2019 08:29:45 +0000

Hi @Team Lead<mailto:[email-masked]>,

Can you please help assign the below DE cases ? For any cases that require email changes etc just let me know.

21467985
23494885
23474298
23477248

Thanks,
Meghan

From: Jessie Tang <[email-masked]>
Sent: 02 December 2019 08:27
To: Meghan Flanagan <[email-masked]>
Cc: Majbritt Dietrich <[email-masked]>
Subject: RE: Cases required to be reassigned

@Meghan Flanagan<mailto:[email-masked]> could you please help to have a DE agent to take over the following?

From: Majbritt Dietrich
Sent: 01 December 2019 19:02
To: Jessie Tang <[email-masked]<mailto:[email-masked]>>
Subject: Cases required to be reassigned

Hi Jessie,

Could following cases be reassigned please:

21467985  - Buyer's emails bouncing, no access to account, e-ticket purchased. Asked TL Bridgette to change email address. DE agent required to be assigned to resend buyer's emails once email address changed.
23494885 - Buyer needs to be called with instructions on how to change their email address in their account as they have access.
23474298  - Emails bouncing, buyer needs to be called.
23477248  - Agent to follow up to ensure tickets are delivered

Thanks,
Majbritt