Subject: Re: wanted exchange instead of refund
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Sat, 30 Nov 2019 10:46:38 -0700 (MST)

PLEASE WE JUST NEED TO EDIT THE RA here, please explain everything. 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, November 30, 2019 9:57:50 PM 
Subject: wanted exchange instead of refund 

[email-masked] 

Customer has requested for refund because the product was faulty and RSL was provided to her. She change her mind and wants the same product for exchange instead of refund