From: Rosette Modiri <[email-masked]>
To: Pradeep Kumar <[email-masked]>
Date: Thu, 28 Nov 2019 11:01:28 -0700 (MST)

Please inform this to customer : We initiate the refund after the item has been received into our facility and to please allow 3-10 business days for the full refund process to be complete. 

Then flag the case to me to initiate an RTS.