Subject: [Training Update] FlashSeats AXS & Phone Training
From: Rafael Contreras <[email-masked]>
To: Kritika Mirchandani <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Thu, 28 Nov 2019 11:43:55 +0000

Hi all,

Please note that the new hire training has been adjusted slightly regarding the module of FlashSeats AXS and Phone Training

What has changed?

  *   For FlashSeats AXS, slides have been added for a Troubleshooting section, based on the information available on the Wiki. We now acknowledge the following:
     *   The buyer must have internet to download their tickets
     *   Possible release delays
     *   How to action should they receive the transfer email but cannot see the tickets in their account due to having registered under the incorrect website GEO (US/UK).

  *   For Phone Training, slide 7 with the Queue viewer has been removed as the Queue viewer has been inactive for a few months.

Please find the new slides attached.

The OLS has been updated.

Kind regards,
Rafael