Subject: [Training Update] Email Etiquette
From: Jana O’Shaughnessy <[email-masked]>
To: Kritika Mirchandani <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 28 Nov 2019 10:58:20 +0000

Hi all,

Please note that a change has been made to the Email Etiquette training to specify which blurbs are allowed to be used for CF Agents.

The OLS has been updated.

Kind regards,

Jana O’Shaughnessy
Training and OLS Teamlead