Subject: MAJOR UPDATE on Pre-Black Friday deals Coupon codes.
From: Rosette Modiri <[email-masked]>
To: Swagtron <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 26 Nov 2019 17:15:19 -0700 (MST)

Hi Team, 

Please find below the important update regarding our Pre-Black Friday deals: 

Our holiday % promo codes should NOT be stackable with each other! There was internal miscommunication and we were previously advised that they could be used in conjunction with each other. An email sent out to customers on Monday also states that the 10% shop2019 code can be used with additional 5% giving-is-swag. HOWEVER, our CMO just explained this was an error. These codes can no longer be used with each other. 
If customers complain about the coupons not working together, please explain that they cannot be used with any other codes. If they argue/point out that they saw this in Monday's email, we will provide a "secret" alternative code for them to use to get 15% off of their purchase: swgtn15 
Please only provide this code to the customer if they reference the email. This code is currently restricted to 20 uses, though we may either extend the usage limit or create a different secret code to replace it once we surpass 20 customers (TBA). Expires when shop2019 does. 

Thank you. 

Kind Regards, 
Rosette