Subject: Re:
From: Rosette Modiri <[email-masked]>
To: Saifullah Kar <[email-masked]>
Date: Tue, 26 Nov 2019 15:41:49 -0700 (MST)

Please advise customer to be patient, we're still investigating. 

From: "Saifullah Kar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, November 27, 2019 2:48:07 AM 

[ https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=75683333 | https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=75683333 ] 

UPS investigation has been created in this. CUstomer is asking for the update