Subject: Re: Case
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 25 Nov 2019 11:10:33 -0700 (MST)

So should I tell customers to wait as we are facing some technical issues or should wait for Nick to solve the issue then reply to customer? 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Monday, 25 November, 2019 23:21:36 
Subject: Re: Case 

please follow the below update: 

According to Nick, for RA154239, the customer made a few mistakes when paying for the label. He is fixing it now and the customer should be getting the label soonish, maybe an hour or two 

Rosette, 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, November 25, 2019 10:31:25 PM 
Subject: Case 

[ https://277620.app.netsuite.com/app/common/entity/custjob.nl?id=48760447 | https://277620.app.netsuite.com/app/common/entity/custjob.nl?id=48760447 ] 

[ https://277620.app.netsuite.com/app/accounting/transactions/transaction.nl?id=80552898 | RA154239 ]